We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how EarthMira collects, uses, stores and protects your information when you visit our website, place an order or use our services.
Information we collect
EarthMira may collect personal information such as your name, email address, phone number, billing details, shipping address, order history and other information required to provide our services. We may also collect basic technical information such as browser type, device information and website usage data to improve your experience.
How we use your information
We use your information to process orders, arrange deliveries, provide customer support, communicate order updates, improve our products and services, maintain website security and comply with applicable legal requirements.
Payment information
Payments are processed through secure third-party payment providers such as Razorpay or other authorized payment gateways. EarthMira does not store your card numbers, UPI PINs, OTPs, passwords or banking credentials.
Sharing of information
We do not sell, rent or trade your personal information. We may share necessary information only with trusted service providers such as payment partners, delivery partners, technology providers and customer support services to complete your orders and operate our business.
Cookies and tracking
Our website may use cookies and similar technologies to remember preferences, improve website performance, understand visitor activity and provide a better shopping experience. You may manage cookie preferences through your browser settings.
Data security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss or disclosure. However, no online platform can guarantee complete security of information transmitted over the internet.
Your privacy rights
You may request access, correction or deletion of your personal information, where applicable. You may also choose not to receive promotional communications from us by contacting our support team.
Third-party services
Our website may contain links or integrations with third-party websites and services. EarthMira is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before sharing personal information.
Changes to this policy
EarthMira may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. Any updates will be published on this page with the revised date.
Contact
If you have questions regarding this Privacy Policy or how your information is handled, contact us at info@earthmira.com or write to EarthMira, First Floor, Gajansu Road Patta Borhi, Jammu – 180002, Jammu and Kashmir, India.